by JCG gmail | Mar 30, 2025 | Articles, Blog, Case Studies, Client Spotlight, Customer Experience, Events, JCG Articles, Press Releases, Surveys
Scottsdale, AZ –Johnson Consulting Group (JCG) announced the recipients of the JCG 2024 Excellence in Customer Service Awards, powered by J3Tech Solutions. The Awards were presented to JCG client funeral homes who achieved the highest Total Value Index Score...
by Lacy Robinson | Mar 14, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
In our latest Johnson Consulting Conversations, we spoke with Suzanne Akre, Founder and CEO of Akre & Associates and Akre Legacy Recruiting. With over 30 years of recruiting experience, Suzanne shared valuable insights about recruiting in the funeral service...
by JCG gmail | Mar 6, 2025 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [March 6, 2025] Johnson Consulting Group is pleased to announce the addition of Laurie Rhea and Tim Wilt to our team as Business Consultants. With extensive experience in the funeral profession, including the ownership and eventual sale of their...
by JCG gmail | Feb 13, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
In this month’s Johnson Consulting Conversations, I had the pleasure of speaking with Bob Arrington, Founder of Arrington Funeral Directors and President of ObituaryShare and marketing for funeral homes. One of the most significant challenges facing funeral...
by Lacy Robinson | Jan 23, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
January’s Johnson Consulting Conversation featured the incredibly insightful Jill Lazar, VP of Business Development at Ring Ring Marketing. Jill shared proven strategies for connecting with potential clients, converting cold leads into hot leads, and how funeral...
