by JCG gmail | Feb 13, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
In this month’s Johnson Consulting Conversations, I had the pleasure of speaking with Bob Arrington, Founder of Arrington Funeral Directors and President of ObituaryShare and marketing for funeral homes. One of the most significant challenges facing funeral...
by Allyson Dunn | Jan 30, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Opportunity, Surveys
Providing outstanding customer service is a universal goal for businesses, but how do we truly know we’re meeting the mark? Assumptions are not enough. Instead, it requires a systematic approach to evaluate, analyze, and enhance the service we offer. Here’s a...
by Lacy Robinson | Jan 23, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
January’s Johnson Consulting Conversation featured the incredibly insightful Jill Lazar, VP of Business Development at Ring Ring Marketing. Jill shared proven strategies for connecting with potential clients, converting cold leads into hot leads, and how funeral...
by Lacy Robinson | Dec 11, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
In the most recent Johnson Consulting Conversation, I introduced Derrick Hussman, Senior Business Consultant for Johnson Consulting Group and a dedicated member of the Disaster Mortuary Operational Response Team (DMORT). Derrick’s journey in the funeral...
by Lacy Robinson | Nov 7, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
I had the pleasure of hosting a Johnson Consulting Conversations featuring Nelson Thulin, our Director of Business Consulting. We dived into the topic of funeral home budget success for 2025, during which Nelson provided valuable insights and strategies to help...
