by Allyson Dunn | Apr 10, 2024 | Articles, Blog, Customer Experience, Surveys
JCG’s Performance Tracker X is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. We believe in sharing insight from the data collected through our Performance Tracker X...
by Jake Johnson | Mar 14, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity, Succession Planning
The funeral profession is on the brink of a significant shift, with 50% of funeral businesses expected to change hands as the next generation takes the reins.The burning question for funeral home owners is not just how to adapt to this change, but how to turn it into...
by JCG gmail | Feb 16, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity
In the funeral business, the family experience is the top priority; however, it’s not always obvious how families feel about their services. Unlike other professions, people seeking funeral arrangements are working through grief, not to mention the multitude of...
by Allyson Dunn | Feb 16, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity
As January came to a close, we looked into the current trends shaping the satisfaction levels within funeral home and cemetery businesses for 2024. Leveraging the power of Performance Tracker X, our groundbreaking customer experience management tool, we’ve sent...
by Nelson Thulin | Feb 9, 2024 | Blog, Business Management, Business Tips, Financial Management, Succession Planning
Navigating business continuity in the death care profession demands strategic foresight, especially when confronted with unexpected challenges. There’s much to consider while owning and operating a funeral home: When to retire. Who is next in line for funeral home...
