JCG Academy

Learn from the experts

Our business consultants combine years of owning, operating, and managing successful firms with their knowledge of trends to deliver a unique learning experience you won’t find anywhere else. Our courses are designed to help you and your staff grow, learn, and take your business to the next level.

Course Options

Leadership & Management

Our unique classroom curriculum paired with individual coaching is designed to maximize your leadership qualities and management skills so you can immediately take action, and implement your new knowledge to improve your funeral or cemetery business. This course includes two semesters on site at JCG’s Scottsdale headquarters. Each semester is followed by six weeks of one-on-one coaching by a JCG Senior Business Consultant.

 

Customer Experience Program

This course takes a journey with your firm through a 90-day process to create a world class customer experience for your families and employees. This journey begins by creating a clear customer service vision that your entire staff can abide by, and culminates in transforming the customer experience at your business into something that will leave your families talking about the impression your firm had on them for years to come.

Let’s start the conversation

With a clear understanding of where the profession has been, and a compelling vision of where it’s going, we help our clients reach new levels of success. Let's talk about how we can do the same for you.