by Madison Wagner | Jul 14, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity
When Kenny Rogers’ death occurred nine days after the COVID-19 global pandemic was declared, it was said that the 81-year-old singer truly knew when to fold ‘em. The iconic singer left a lasting impression on the entertainment world and beyond with his version of a...
by Vince Roberge | Jul 1, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity
Destination Arizona: Mark Your Calendar; Session One: March 6-7, 2024; Session Two: May 15-16, 2024. Scottsdale Arizona becomes the No. 1 place to develop your leadership and management skills this fall with a two-semester, on-site Leadership and Management Program....
by Madison Wagner | Jun 30, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity
Employee engagement is good for everyone. Workers who are truly committed to their work make fewer mistakes, are more productive, and take more ownership of their company’s success. However, in a transient, work-from-home world, employee engagement can feel elusive....
by Madison Wagner | Jun 22, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity
Unlike decades past, a satisfied customer doesn’t necessarily mean a returning customer. In today’s round-the-clock marketing and media climate, people are constantly inundated with promises of bigger and better things. Even satisfied customers feel an immense...
by Madison Wagner | Jun 17, 2021 | Articles, Blog, Business Management, Business Tips, Opportunity
Picture it: One June morning, two people wake up and get a call from an old friend telling them that a childhood classmate just died. They want to know more—so, over breakfast, they each take the natural first step and search online for an obituary. One person finds...
by Madison Wagner | Jun 15, 2021 | Blog, Business Management, Business Tips, Opportunity, Sell My Business, Succession Planning, Valuations
The Great Depression of the 1930s, the 9/11 attacks, the Great Recession of 2008-2009, war, embargos, panic. The COVID-19 pandemic wasn’t the first time business was disrupted, nor will it be the last. When it comes to business, and life, uncertainty will always be a...