by Jake Johnson | Jun 5, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Sell My Business
At Johnson Consulting Group, we evaluate four key areas within a funeral business to gauge its success: financial, workplace, customer service, and marketplace. In this article, we focus on the marketplace, particularly preneed sales, and their impact on the...
by Claire Pritchard | Apr 30, 2024 | Blog, Business Opportunity, Business Tips, Customer Experience, Financial Management, Q&A
We recently conducted a comprehensive webinar delving into the intricacies of the FTC Funeral Rule, featuring our experts Nelson Thulin from Johnson Consulting Group, and Poul Lemaster and Nicole Wiedeman from Dead Ringers. During the session, you had the opportunity...
by Karen McCurdy | Apr 26, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Financial Management, Sell My Business, Succession Planning
When selling a funeral home business, owners are often in new and perhaps unchartered territory. There are legal factors, unknown tax implications due to sale structure, negotiations, marketing, working through due diligence (inspections, compilation of business...
by Jake Johnson | Mar 14, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity, Succession Planning
The funeral profession is on the brink of a significant shift, with 50% of funeral businesses expected to change hands as the next generation takes the reins.The burning question for funeral home owners is not just how to adapt to this change, but how to turn it into...
by JCG gmail | Feb 16, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity
In the funeral business, the family experience is the top priority; however, it’s not always obvious how families feel about their services. Unlike other professions, people seeking funeral arrangements are working through grief, not to mention the multitude of...
by Allyson Dunn | Feb 16, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity
As January came to a close, we looked into the current trends shaping the satisfaction levels within funeral home and cemetery businesses for 2024. Leveraging the power of Performance Tracker X, our groundbreaking customer experience management tool, we’ve sent...