by Michaela Oleary | Mar 7, 2023 | Blog, Business Management, Business Tips, Customer Experience
In a shifting economy where consumers are faced with inflation and unreliable availability of products and resources, one thing remains clear, excellent customer care matters. Taking the time to treat people as you would like to be treated builds lasting relationships...
by Admin | Feb 28, 2023 | Blog, Business Management
When your team is engaged with their work, they’re more likely to be productive and dedicated to providing quality customer service. However, according to Gallup’s State of the Global Workplace report, 85% of employees are either not engaged or actively disengaged...
by Admin | Feb 23, 2023 | Blog, Business Management
Bookending each year of business, performance reviews allow employees and leaders to connect, reflect, and plan for the future. Naturally, a significant component of performance management meetings will be constructive feedback; however, managers should also focus on...
by Admin | Feb 17, 2023 | Blog, Business Management, Business Tips, JCG Articles
Between facilities, land, and equipment, funeral homes possess a wealth of valuable assets; however, the most valuable asset of any business will always be its people. Much like any other component of your funeral home, your staff requires continual investments. ...
by Admin | Feb 9, 2023 | Blog, Business Management, Financial Management
To run a successful funeral home, you need to hone your pricing strategy. Exceedingly low prices — while attractive to families — prevent you from turning a profit. On the other hand, over-inflated prices can prevent families from booking a service altogether as they...
by Admin | Feb 7, 2023 | Blog, Business Management
In the wake of the Great Resignation, investing in your employees is now more important than ever. If your team members aren’t engaged with their work, then they’ll likely look elsewhere for employment, leaving you high and dry when they give you their notice. By...
