by Madison Wagner | Mar 27, 2023 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, JCG Articles
Every day more consumers are using the internet as their starting point when searching for goods and services. According to Pew Research, 85% of people are carrying a smartphone. Today, your funeral home website is quite often going to be the first impression your...
by Michaela Oleary | Mar 8, 2023 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, JCG Articles
The priority of many owners is to keep their funeral home business in the family; they want to fulfill the family trust that granted them the business and their commitment to their community. Great sentiments and I sincerely wish you well in accomplishing these lofty...
by Michaela Oleary | Mar 7, 2023 | Blog, Business Management, Business Tips, Customer Experience
In a shifting economy where consumers are faced with inflation and unreliable availability of products and resources, one thing remains clear, excellent customer care matters. Taking the time to treat people as you would like to be treated builds lasting relationships...
by Admin | Feb 28, 2023 | Blog, Business Management
When your team is engaged with their work, they’re more likely to be productive and dedicated to providing quality customer service. However, according to Gallup’s State of the Global Workplace report, 85% of employees are either not engaged or actively disengaged...
by Admin | Feb 23, 2023 | Blog, Business Management
Bookending each year of business, performance reviews allow employees and leaders to connect, reflect, and plan for the future. Naturally, a significant component of performance management meetings will be constructive feedback; however, managers should also focus on...
by Admin | Feb 17, 2023 | Blog, Business Management, Business Tips, JCG Articles
Between facilities, land, and equipment, funeral homes possess a wealth of valuable assets; however, the most valuable asset of any business will always be its people. Much like any other component of your funeral home, your staff requires continual investments. ...
