by Madison Wagner | Mar 5, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Are You Ready to Retire from the Funeral Business? Retirement is a significant milestone for funeral home owners, and getting ready for this event calls for proactive planning and strategic thinking. In Episode 6 of Jake Johnson’s “M&A Minute” video series,...
by Madison Wagner | Feb 12, 2021 | Business Management, Business Tips, COVID-19, Customer Experience
Covid Impact Worksheet #3: Employee Training and Review Johnson Consulting Group’s Performance Tracker is the complete customer management tool that evaluates staff and customer experience, streamlines success plans, and improves your bottom line. Through the...
by Madison Wagner | Feb 10, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity, Sell My Business
This year’s summit is virtually impossible to miss For four days in March (March 1-4, 2021), we will come together as we do these days, in a safe and socially distant atmosphere that makes the most of technology to connect, commune and thrive. With breakout sessions,...
by Madison Wagner | Feb 10, 2021 | Business Management, Business Tips, COVID-19, Customer Experience
Covid Impact Worksheet #2: Marketing Key Discussion Points Johnson Consulting Group’s Performance Tracker is the complete customer management tool that evaluates staff and customer experience, streamlines success plans, and improves your bottom line. Through the...
by Madison Wagner | Feb 4, 2021 | Business Management, Business Tips, COVID-19, Customer Experience
Covid Impact Worksheet #1: Level of Client Satisfaction Johnson Consulting Group’s Performance Tracker is the complete customer management tool that evaluates staff and customer experience, streamlines success plans, and improves your bottom line. Through the...
by Claire Pritchard | Jul 14, 2020 | Business Tips, Customer Experience, Uncategorized
What makes a funeral home exemplary? The funeral profession is filled to the brim with multiple players, but as in any competitive field, only a few businesses rise to the top. These funeral homes embody certain characteristics that elevate them above the competition....
