by Michaela Oleary | Mar 7, 2023 | Blog, Business Management, Business Tips, Customer Experience
In a shifting economy where consumers are faced with inflation and unreliable availability of products and resources, one thing remains clear, excellent customer care matters. Taking the time to treat people as you would like to be treated builds lasting relationships...
by Admin | Mar 2, 2023 | Blog, Business Tips
Every funeral director knows the importance of having a website for their business; however, few leverage their websites to their full potential. As well as displaying contact information and showcasing the expertise of your staff, a funeral home website can be a...
by Admin | Feb 21, 2023 | Blog, Business Tips
For any funeral home looking to grow, strategic planning is a crucial piece of the puzzle. Rather than get caught up in the urgency of day-to-day operations, strategic planning is an opportunity for leadership to focus on the projects that will lead to long-term...
by Admin | Feb 17, 2023 | Blog, Business Management, Business Tips, JCG Articles
Between facilities, land, and equipment, funeral homes possess a wealth of valuable assets; however, the most valuable asset of any business will always be its people. Much like any other component of your funeral home, your staff requires continual investments. ...
by Admin | Feb 14, 2023 | Blog, Business Tips
In the funeral business, customer service is key to providing exceptional experiences; however, meeting the demands of your families starts with leadership. By creating a positive workplace culture, one that enables employees to flourish, you can ensure that your...
by Admin | Jan 3, 2023 | Blog, Business Tips, Opportunity
COVID-19 heavily impacted the death care profession, preventing people from gathering in person and accelerating a number of existing trends, both in terms of families and employees. In 2023, we can expect the increasing popularity of alternative memorial services, as...
