by Admin | Mar 2, 2023 | Blog, Business Tips
Every funeral director knows the importance of having a website for their business; however, few leverage their websites to their full potential. As well as displaying contact information and showcasing the expertise of your staff, a funeral home website can be a...
by Admin | Feb 28, 2023 | Blog, Business Management
When your team is engaged with their work, they’re more likely to be productive and dedicated to providing quality customer service. However, according to Gallup’s State of the Global Workplace report, 85% of employees are either not engaged or actively disengaged...
by Admin | Feb 23, 2023 | Blog, Business Management
Bookending each year of business, performance reviews allow employees and leaders to connect, reflect, and plan for the future. Naturally, a significant component of performance management meetings will be constructive feedback; however, managers should also focus on...
by Admin | Feb 21, 2023 | Blog, Business Tips
For any funeral home looking to grow, strategic planning is a crucial piece of the puzzle. Rather than get caught up in the urgency of day-to-day operations, strategic planning is an opportunity for leadership to focus on the projects that will lead to long-term...
by Admin | Feb 17, 2023 | Blog, Business Management, Business Tips, JCG Articles
Between facilities, land, and equipment, funeral homes possess a wealth of valuable assets; however, the most valuable asset of any business will always be its people. Much like any other component of your funeral home, your staff requires continual investments. ...
by Marissa Morah | Feb 16, 2023 | JCG Articles
Business Consultant and life-long Elvis Presley fan Lacy Robinson attended Lisa Marie Presley’s memorial service in Memphis, TN at the Graceland Mansion. Team member Michaela O’Leary sat down with Lacy to share her experience of attending this special...
by Admin | Feb 14, 2023 | Blog, Business Tips
In the funeral business, customer service is key to providing exceptional experiences; however, meeting the demands of your families starts with leadership. By creating a positive workplace culture, one that enables employees to flourish, you can ensure that your...
by Admin | Feb 9, 2023 | Blog, Business Management, Financial Management
To run a successful funeral home, you need to hone your pricing strategy. Exceedingly low prices — while attractive to families — prevent you from turning a profit. On the other hand, over-inflated prices can prevent families from booking a service altogether as they...
by Admin | Feb 7, 2023 | Blog, Business Management
In the wake of the Great Resignation, investing in your employees is now more important than ever. If your team members aren’t engaged with their work, then they’ll likely look elsewhere for employment, leaving you high and dry when they give you their notice. By...
by Marissa Morah | Jan 26, 2023 | Case Studies, Sell My Business
Serving the community since the early 1900s, this firm was actively committed to growing and evolving with the needs of their community, making them a staple and a familiar face to the families in their surrounding towns. As time went on, they expanded their services...
