Jeff Casey Named Director of Operations

Jeff Casey named Director of Operations for Johnson Consulting Group Phoenix, AZ – Johnson Consulting Group (JCG) has named Jeff Casey Director of Operations to oversee all divisions of the Johnson Consulting Group. Jeff brings over thirty years of funeral home and...

Jen Graziano says…

We enlisted the services of Johnson Consulting Group in conjunction with the opening of our third funeral home location.  The logistics of operating multiple sites coupled with the sense of nerves that run high when opening a new business begged the need for trusted,...

Tom Cicalese says…

“I truly want to thank-you and Johnson Consulting for the exceptional way in which you execute the Performance Tracker Survey Program. Having the our families surveyed is a true statement on how much we really care. It is flawless and valuable.” Tom...

Common Mistakes Made in Succession Planning

Common Mistakes Made in Succession Planning Succession Planning sounds simple, but in all reality it needs to be a well thought out process. It is a once in a lifetime event that, in most cases, represents the largest asset of most funeral home owners. Here are some...

2015 Excellence in Customer Service

Phoenix, AZ – Jake Johnson, President of Johnson Consulting Group (JCG), the death care industry’s premier Total Solutions Consulting Firm announced its winners of the “JCG 2015 Excellence in Customer Service Awards.” The Awards were presented to JCG client...

Michael Meierhoffer says:

Tom/Jake et al: Wish to commend you and your entire organization for another great Summit. As usual, it was right on point with our industry and the constant change we find ourselves facing every day. We, like many, have been around for long time. A long time and a...

Peter Teahen says:

Tom and Jake, Just a short note of thanks for hosting the Summit and providing an excellent forum to discuss issues key to those of us in funeral service. As a new client of JCG, I look forward to using the services of JCG to better position our firm financially while...

Rick Allnutt says:

Jake, we just had our first strategic plan check-in with Al. Although we are only 90 days into our process I am extremely pleased with the whole experience. Our whole company is All In and Engaged! Accountability like I’ve never seen before!...