by Jake Johnson | Jun 5, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Sell My Business
At Johnson Consulting Group, we evaluate four key areas within a funeral business to gauge its success: financial, workplace, customer service, and marketplace. In this article, we focus on the marketplace, particularly preneed sales, and their impact on the...
by JCG gmail | Jun 3, 2024 | Articles, Blog, Events, Press Releases
Scottsdale, AZ – 2024 marks the 41st year of the prestigious Memorial Classic golf tournament, held in Las Vegas, Nevada. This year’s event was particularly special as it honored the legacy of its founder, Tom Johnson, who passed away in December...
by JCG gmail | May 1, 2024 | Blog, Business Tips, JCG Articles, Q&A, Sell My Business, Succession Planning
Succession planning preserves an organization’s legacy, ensures smooth leadership transitions, and nurtures internal talent. It is vital to the long-term success of any and every funeral home. In this episode, host, Gabe Schauf, sits down with Chris Cruger, CEO...
by Claire Pritchard | Apr 30, 2024 | Blog, Business Opportunity, Business Tips, Customer Experience, Financial Management, Q&A
We recently conducted a comprehensive webinar delving into the intricacies of the FTC Funeral Rule, featuring our experts Nelson Thulin from Johnson Consulting Group, and Poul Lemaster and Nicole Wiedeman from Dead Ringers. During the session, you had the opportunity...
by Karen McCurdy | Apr 26, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Financial Management, Sell My Business, Succession Planning
When selling a funeral home business, owners are often in new and perhaps unchartered territory. There are legal factors, unknown tax implications due to sale structure, negotiations, marketing, working through due diligence (inspections, compilation of business...
by JCG gmail | Apr 25, 2024 | Blog, Business Management, Business Tips, Customer Experience, Financial Management, Surveys
The satisfaction of shipping loved ones home for a funeral has seen a steady decline since 2018, even before the pandemic.(Johnson Consulting Group research Trends, and Insights see page 44). According to the Wall Street Journal, it’s estimated that over 200,000...
by Allyson Dunn | Apr 10, 2024 | Articles, Blog, Customer Experience, Surveys
JCG’s Performance Tracker X is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. We believe in sharing insight from the data collected through our Performance Tracker X...
by Nelson Thulin | Apr 5, 2024 | Blog, Business Management, Business Tips, Financial Management
Historically, when funeral home owners contemplate the inevitability of increasing prices, one of the first steps in the process is to compare prices to the competition. Although it is well worth considering there is no more important comparison than is your...
by Jake Johnson | Mar 14, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity, Succession Planning
The funeral profession is on the brink of a significant shift, with 50% of funeral businesses expected to change hands as the next generation takes the reins.The burning question for funeral home owners is not just how to adapt to this change, but how to turn it into...
by JCG gmail | Feb 16, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity
In the funeral business, the family experience is the top priority; however, it’s not always obvious how families feel about their services. Unlike other professions, people seeking funeral arrangements are working through grief, not to mention the multitude of...
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