by Madison Wagner | Oct 21, 2020 | Blog, Press Releases
Scottsdale, AZ [October 2020] Johnson Consulting Group is excited to announce the launch of its new sister company, J3Tech Solutions (J3Tech). With an innovative tech-driven focus, J3Tech is committed to creating user-friendly, intuitive and dynamic digital...
by Madison Wagner | Oct 14, 2020 | Articles, Blog
JCG’s Performance Tracker is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. Through the power of six different survey types, our system analyzes all of the data for...
by Madison Wagner | Oct 14, 2020 | Blog, COVID-19, JCG Articles, Q&A
We interviewed president and CEO of Johnson Consulting Group, Jake Johnson. Here is what he had to say regarding current trends and good goals for 2021. Jake also gave his thoughts on what type of market we are in in terms of buying and selling a funeral home or...
by Bob Ekins | Sep 3, 2020 | Blog, Business Tips, Sell My Business
When it comes to selling a business, most funeral and cemetery business owners focus on one thing: getting the best deal. But savvy business owners know that the “best deal” can be time consuming and elusive, which is why they find an expert to guide them through the...
by Claire Pritchard | Jul 24, 2020 | Business Tips, Sell My Business, Succession Planning, Valuations
Succession planning sounds simple but in reality it is a particularly challenging process. For many funeral and cemetery business owners, choosing a suitable successor to take over their most valuable asset is a significant lifetime event that should be carefully...
by Claire Pritchard | Jul 14, 2020 | Business Tips, Customer Experience, Uncategorized
What makes a funeral home exemplary? The funeral profession is filled to the brim with multiple players, but as in any competitive field, only a few businesses rise to the top. These funeral homes embody certain characteristics that elevate them above the competition....
by Claire Pritchard | Jun 30, 2020 | Blog, Press Releases
At Johnson Consulting Group, the personal and financial success of funeral and cemetery professionals has always been our top priority. We understand that funeral service is of the utmost importance to our clients, which makes it just as important for our team. The...
by Claire Pritchard | Jun 30, 2020 | Blog, Business Tips, Customer Experience
The initial contact with a family made to a funeral home or cemetery is always the most important touchpoint. The first time you speak with a customer, whether on the phone or when they arrive at your place of business, it is crucial to set the right tone for future...
by Claire Davis | Jun 12, 2020 | Blog, Business Management
For any funeral home or cemetery, maintaining a positive public image is a key component of growth and stability. Even if your business already has a solid reputation and loyal clientele, public perception is a fragile element that can be easily damaged by one...
by Claire Davis | Jun 9, 2020 | Blog, Financial Management, Uncategorized
Cash flow is one of the most important financial metrics of a funeral or cemetery business. The movement of cash in and out of a company is a strong indicator of monetary strength and market value, and cash flow problems can have severe (and sometimes...