by Madison Wagner | May 27, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Building an exemplary funeral home legacy requires a creative and dedicated staff. Your employees need to be well trained—not just at the beginning of their initial work role, but throughout their tenure with the company. How much your funeral home staff knows...
by Madison Wagner | May 25, 2021 | Blog, Business Tips, Customer Experience, Events, Financial Management, Opportunity, Presentations, Q&A
Being an independent business owner can be overwhelming for even the most seasoned entrepreneur. Your business is growing, markets are evolving, and how you conduct your business is changing, which means no two years may ever look the same. When you take the...
by Madison Wagner | May 20, 2021 | Blog, Business Management, Business Tips, Opportunity, Sell My Business, Succession Planning, Valuations
Whether you are dreading the day or excitedly counting down the months, a healthy transition to your next phase starts with finding the perfect buyer for your business. The nature of the funeral services profession is making sure families are being served well, so you...
by Madison Wagner | May 19, 2021 | Blog, Press Releases
Scottsdale, AZ [May 19, 2021] Johnson Consulting Group (JCG) has added an impressive group of new experts to its Business Consulting Services team. Gill Giddens, Doug Wagemann and Doug Miller are seasoned experts with hands-on experience in funeral home and...
by Madison Wagner | May 13, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Right now is a great time to buy a funeral home or cemetery business, and it’s also a great seller’s market if you are considering an exit strategy. The stars are aligned for both buyers and sellers, and Jake Johnson (President and CEO of the Johnson Consulting...
by Madison Wagner | May 6, 2021 | Blog, Business Management, Business Tips, Opportunity, Sell My Business, Succession Planning, Valuations
A lot of leaders who fear their exit from a business fail to see the importance of succession planning. But unless your funeral home operation has a succession plan in place, it will remain vulnerable to adversity. In fact, multi-national businesses lose an average of...
by Madison Wagner | Apr 29, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
In today’s internet world, online reviews are king. What consumers say about your company online can make or break a business, and if your funeral home doesn’t already have a process for managing reviews then you must develop one as soon as possible. In episode...
by Madison Wagner | Apr 15, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Most customers can tell when an employee is happy at work—the quality of service is consistently high and providing excellent customer care is always a top priority. When employees are engaged, productivity and profitability increase, which helps ensure the...
by Madison Wagner | Apr 12, 2021 | Blog, Business Management, Business Tips, Sell My Business
The value of demographic analysis and revenue forecasting in market positioning and financial management Like many industries this year, funeral service is in flux. COVID-19 has impacted the profession in ways that may permanently alter the way business is...
by Madison Wagner | Apr 1, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Would you trust a fortune teller to predict your future? A quick glimpse into their crystal ball would reveal everything, right? Well, while fortune telling sounds tempting, it’s not really an option for funeral professionals thinking about their future plans....
