by Madison Wagner | May 6, 2021 | Blog, Business Management, Business Tips, Opportunity, Sell My Business, Succession Planning, Valuations
A lot of leaders who fear their exit from a business fail to see the importance of succession planning. But unless your funeral home operation has a succession plan in place, it will remain vulnerable to adversity. In fact, multi-national businesses lose an average of...
by Madison Wagner | Apr 29, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
In today’s internet world, online reviews are king. What consumers say about your company online can make or break a business, and if your funeral home doesn’t already have a process for managing reviews then you must develop one as soon as possible. In episode...
by Madison Wagner | Apr 15, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Most customers can tell when an employee is happy at work—the quality of service is consistently high and providing excellent customer care is always a top priority. When employees are engaged, productivity and profitability increase, which helps ensure the...
by Madison Wagner | Apr 12, 2021 | Blog, Business Management, Business Tips, Sell My Business
The value of demographic analysis and revenue forecasting in market positioning and financial management Like many industries this year, funeral service is in flux. COVID-19 has impacted the profession in ways that may permanently alter the way business is...
by Madison Wagner | Apr 1, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Would you trust a fortune teller to predict your future? A quick glimpse into their crystal ball would reveal everything, right? Well, while fortune telling sounds tempting, it’s not really an option for funeral professionals thinking about their future plans....