by JCG gmail | Jan 5, 2024 | Blog, Business Management, Business Tips, Customer Experience, Financial Management, Surveys
Let’s face it – there are plenty of uncontrollables in funeral business right? People not showing up on time, start time delays, weather – you name it. Unfortunately, those things do make an impact on funeral home customer experience whether we like it or not. This is...
by JCG gmail | Oct 9, 2023 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [October 5th, 2023] Today, ICCFA’s Educational Foundation proudly reveals that it has been generously endowed with a $75,000 donation courtesy of the Memorial Classic Golf Tournament. For over four decades, this event, founded by Tom...
by JCG gmail | Sep 28, 2023 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [September 28th, 2023] Johnson Consulting Group is thrilled to announce the latest addition to our esteemed Business Consulting Services Team, Derrick Husmann. As a seasoned professional with an impressive 26-year track record in the...
by JCG gmail | Sep 27, 2023 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [September 27th, 2023] The Funeral Service Foundation announced today that it has received a $100,000 contribution from the Memorial Classic Golf Tournament. The Memorial Classic was founded by Tom Johnson more than 40 years ago with the intent...
by JCG gmail | Aug 8, 2023 | Business Management, Business Tips, COVID-19, Customer Experience
Trends and Insights Worksheet #3: Marketing Key Discussion Points Johnson Consulting Group’s Performance Tracker X is the complete customer management tool that evaluates staff and customer experience, streamlines success plans, and improves your bottom line....
