by JCG gmail | Feb 16, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity
In the funeral business, the family experience is the top priority; however, it’s not always obvious how families feel about their services. Unlike other professions, people seeking funeral arrangements are working through grief, not to mention the multitude of...
by JCG gmail | Jan 9, 2024 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [January 8th, 2024] Johnson Consulting Group adds new team member, Jim Price, as Senior Vice President, Industry Relations. Johnson Consulting Group proudly welcomes Mr. Jim Price, a distinguished professional with an unparalleled career spanning...
by JCG gmail | Jan 5, 2024 | Blog, Business Management, Business Tips, Customer Experience, Financial Management, Surveys
Let’s face it – there are plenty of uncontrollables in funeral business right? People not showing up on time, start time delays, weather – you name it. Unfortunately, those things do make an impact on funeral home customer experience whether we like it or not. This is...
by JCG gmail | Oct 9, 2023 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [October 5th, 2023] Today, ICCFA’s Educational Foundation proudly reveals that it has been generously endowed with a $75,000 donation courtesy of the Memorial Classic Golf Tournament. For over four decades, this event, founded by Tom...
by JCG gmail | Sep 28, 2023 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [September 28th, 2023] Johnson Consulting Group is thrilled to announce the latest addition to our esteemed Business Consulting Services Team, Derrick Husmann. As a seasoned professional with an impressive 26-year track record in the...
