by JCG gmail | Mar 30, 2025 | Articles, Blog, Case Studies, Client Spotlight, Customer Experience, Events, JCG Articles, Press Releases, Surveys
Scottsdale, AZ –Johnson Consulting Group (JCG) announced the recipients of the JCG 2024 Excellence in Customer Service Awards, powered by J3Tech Solutions. The Awards were presented to JCG client funeral homes who achieved the highest Total Value Index Score...
by JCG gmail | Mar 6, 2025 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [March 6, 2025] Johnson Consulting Group is pleased to announce the addition of Laurie Rhea and Tim Wilt to our team as Business Consultants. With extensive experience in the funeral profession, including the ownership and eventual sale of their...
by JCG gmail | Feb 13, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
In this month’s Johnson Consulting Conversations, I had the pleasure of speaking with Bob Arrington, Founder of Arrington Funeral Directors and President of ObituaryShare and marketing for funeral homes. One of the most significant challenges facing funeral...
by JCG gmail | Dec 18, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Financial Management, Opportunity, Q&A, Sell My Business
In the funeral service profession, financial control is the cornerstone of a sustainable and profitable business. At Johnson Consulting Group, we understand the unique challenges funeral home owners face, from regulatory compliance to managing sensitive customer...
by JCG gmail | Dec 17, 2024 | Case Studies, Sell My Business
Client Overview A client of Johnson Consulting Group (JCG) sought to enhance profitability and the value of their business. With JCG’s guidance, the client implemented strategic operational and financial tools that significantly boosted their business value. ...